Returns & Exchanges

At VETCHY, we want you to love every piece you wear, which is why we offer a 30-day window for returns and exchanges on all unworn items with tags attached. Our goal is to ensure your shopping experience is as seamless and stylish as our latest collections.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Securely pack your items in their original packaging, ensuring all original garment tags and protective liners are still intact.

• 3.
  Print and Attach Label

  Download and print the prepaid shipping label provided via email and affix it clearly to the outside of your return parcel.

• 4.
  Drop Off and Track

  Drop your package at any authorized carrier location and keep your tracking receipt; we will process your refund or ship your exchange within 5-7 business days.